Job Description
The duties and responsibilities for this position include:
- Consulting with business stakeholders to understand operational requirements and identify opportunities for process improvement within SAP.
- Analyzing, troubleshooting, and resolving issues related to SAP Materials Management & Purchasing (MM), Sales & Distribution (SD), Logistics Execution (LE), and Production Planning & Manufacturing (PP).
- Recommending and implementing configuration-based solutions to address business process challenges and improve system performance.
- Collaborating with cross-functional teams to ensure effective integration and alignment of procurement, sales, logistics, and manufacturing processes.
- Configuring, testing, and supporting SAP functionality to meet business requirements and organizational objectives.
- Conducting root cause analysis and provide timely resolution of system and process-related issues.
- Documenting business requirements, process changes, and configuration updates to support system governance and knowledge sharing.
- Providing end-user support, training, and guidance on SAP processes and best practices.
- Proactively seeking professional development opportunities to enhance the ability to service business and technical needs of our customers
Position Type: Permanent - Full Time
Location: Chicago - Hybrid
Experience: Entry level, Recent Graduate. ERP Experience would be a plus.
For entry-level hires into this position, CONTAX provides initial training and mentoring to build core SAP business and technical knowledge.
The expected salary range for this position is $60,000 - $65,000/year.
CONTAX offers a comprehensive benefits package, including medical, optional dental and vision plans, a 401(k) plan, and technology reimbursement. New employees will be eligible for paid holidays, prorated paid vacation based on their start date, and other leave options.
Recruiting will engage with prospective candidates in the months leading up to the start date to assess qualifications, conduct interviews, and facilitate the selection process.
Start Date: February 2027
Requirements
To be considered for this position, candidates must meet the following requirements:
- Possess work authorization that does not require current or future sponsorship by the employer, including U.S. citizenship, permanent resident status, or other unrestricted authorization to work in the United States.
- Reside, or have plans to reside, in one of the following states by the anticipated start date: Illinois, Indiana, Iowa, Minnesota, or Wisconsin.
- Be able to regularly attend the CONTAX Chicago office for in-person work, with a hybrid schedule that includes select remote workdays.
- Be willing and able to travel throughout North America as business needs require (approximately 25% travel).
Additional Information:
Interview-related travel expenses are not reimbursed.
Relocation assistance is not available for this position.
CONTAX is committed to providing equal employment opportunities to all qualified applicants and employees without regard to protected characteristics under applicable law.
Preferred skills and experience:
- Bachelor's degree in Engineering, Information Technology, Business, Supply Chain Management, or a related field.
- Self-motivated and proactive, with a strong customer service orientation and commitment to delivering high-quality solutions.
- Excellent verbal and written communication skills, with the ability to effectively interact with technical and non-technical stakeholders.
- Strong interpersonal skills and the ability to work both independently and collaboratively in a team environment.
- Demonstrated analytical and problem-solving capabilities, with an aptitude for designing practical and effective solutions.
- Genuine interest in understanding, designing, and improving business processes to drive operational efficiency.
- Strong documentation and organizational skills, including the ability to create clear process, technical, and user-facing documentation.
- Familiarity with core business functions and processes, including manufacturing, sales, distribution, procurement, or accounting.
- Exposure to programming concepts, software development, system integration, or technical troubleshooting.
- Experience with enterprise business software applications such as SAP, Microsoft Dynamics, Sage, Epicor, NetSuite, Infor, or similar ERP platforms.
- Internship, academic, or professional experience involving business systems, process analysis, data analysis, or ERP implementations is a plus.
CONTAX values energetic, proactive, and customer-focused individuals who are motivated to learn, take initiative, and solve problems. We seek strong communicators who work well both independently and as part of a team. We take pride in fostering a collaborative, diverse, and inclusive workplace where employees are empowered to grow and make a meaningful impact. If this sounds like you, we encourage you to apply.
About CONTAX
CONTAX helps thousands of companies around the world run their business better.
ERP business software helps companies of all sizes become more efficient, make better use of their resources, and become more successful.
CONTAX sells, implements and supports SAP ERP software to large and midsize companies. SAP is the world's leading ERP software for large and complex organizations.
Acumatica Cloud ERP is the world's fastest growing ERP software for small and midsized companies. CONTAX sells, implements and the supports modern, intuitive and powerful Cloud ERP software from Acumatica.
CONTAX has offices in USA, Canada, Australia and The Netherlands and one of the fastest-growing ERP software and consulting companies in the world.
We provide challenging and meaningful careers for our team members, where we can learn and grow while working with purpose and meaning. We encourage each other to work hard and together we celebrate our successes.
We strive for excellence in everything we do and, while results matter, we also have to allow others the opportunity to make mistakes, as it's a critical part of the learning process. We are an entrepreneurial environment where everyone is given the opportunity to try, and take calculated risks where appropriate.
We strive to be good global citizens and make a positive impact in the communities in which we live and work.
We believe we have the most talented and dedicated team of ERP professionals in the industry.
We're always hiring and always growing; and we'll hire talented people even when an opening doesn't exist. We plan to get bigger, better and stronger; and we're always looking for great people to join us on the journey.